While having an employee leave offers little benefit to your business, their exit interview might provide some useful insights. Use this opportunity to get an honest opinion on your organization’s strengths and weaknesses, especially from long-term employees. Actionable feedback and constructive criticism need to be considered if your business wants to reach its true potential.
Check out this advice on how to leverage the exit interview for an honest take on your business. It offers a chance to make changes, boosting your productivity and the organization’s retention rate. In the end, it’s the right strategy for building a company with a great future! As always, connect with the team at CAREERXCHANGE® (CXC) to recruit talented professionals.
Deciding on Who to Conduct the Exit Interview
Using a neutral person to conduct exit interviews helps the former employee offer honest feedback. In most cases, businesses have someone from HR serve in this role. Also expect more consistency in questioning as a result. Having the interviewee’s former manager conduct the interview is not recommended if you want meaningful insights.
The Best Exit Interview Questions for Inspiring Constructive Feedback
The most basic questions to ask a soon-to-be former employee typically involve finding out the reasons for their move. Perhaps their new job is in a different location, and that’s the main reason for their leaving. Maybe they just want to be closer to family? If this is the case, still work to find out their opinions on your internal operations.
However, any answers that reflect issues with your organization need to be taken to heart. Have the interviewer ask follow-up questions on the salary and benefits provided by your organization. Consider the pay, professional development opportunities, and work-life balance provided by your company. These are important issues that might cause employees to look elsewhere if considered substandard at your business.
How to Best Leverage Exit Interview Feedback
As noted earlier, one of the benefits of using a neutral HR resource to conduct exit interviews involves consistent questioning. This approach makes it easier to aggregate the answers into actionable insights for improving your organization. Organizing this information by question provides an easy way to compare answers from different interviews. At a glance, you see if low salaries, few professional development opportunities, or poor managers are an issue.
When you need an influx of talent for your organization, contact the professionals at CAREERXCHANGE®.
As one of the top staffing agencies in Florida, we provide exceptional candidates to foster your success. Schedule some time with us to discuss your current hiring plans and company culture.
